FAQs

How do I find more detailed information about a product?
Live Components can supply additional information on the parts we supply, i.e. Datasheets or Part specifications. Please contact the sales office for any information that you require.

Can you supply samples of parts?
Live Components can supply samples on request for stock and non-stocked items.

I need a part but it is not on your website?
Live Components supply a range of literally tens of thousands of items. If there is an item you are trying to source that is not on our website, please contact us as we are sure we will be able to source it for you.

How quickly can I have my order?
Orders for stock items that are received before 2pm will be sent same day by UK Mail next working day carrier (excludes Bank Holidays). A range of timed deliveries are available on request. Delivery is to a UK mainland address and post code restrictions may apply. Orders placed on a weekend will be shipped the next working day.

Can you accept scheduled orders?
Live Components can accept scheduled orders over an agreed flexible timescale.

What is an alternative item?
Live Components can offer parts identical to your required part but manufactured by a different factory. We regularly find significant cost savings for our customers by switching to an alternative manufacturer. As with any alternate sourcing we would recommend a sample approval from the customer.

Why is a picture not on the website?
We offer a large range of parts which is constantly growing and changing. The site is updated regularly to ensure that we show as much information as possible about our items. Please check back with us as the picture will have probably been uploaded to the site.

Slideshow